Contact Us
We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Get in Touch
Whether you have questions, feedback, suggestions for improvement, or want to collaborate on civic technology projects, we're here to listen.
đŦ General Inquiries
Questions about the platform, how it works, or general feedback.
hello@nationvalues.com
đ ī¸ Technical Support
Bug reports, technical issues, or problems using the platform.
support@nationvalues.com
âī¸ Legal & Privacy
Privacy concerns, terms of service questions, or legal matters.
legal@nationvalues.com
đ¨ Content Moderation
Report inappropriate content or violations of community guidelines.
moderation@nationvalues.com
â° Response Times
- âĸ General inquiries: 1-2 business days
- âĸ Technical support: 24-48 hours
- âĸ Legal matters: 3-5 business days
- âĸ Content moderation: Within 24 hours
Send us a Message
Privacy: Your contact information will only be used to respond to your inquiry. We won't add you to any mailing lists or share your information with third parties. See our Privacy Policy for details.
Frequently Asked Questions
How does NationValues protect my privacy?
We use anonymous fingerprinting instead of user accounts, store only hashed data, and never collect personally identifiable information. Your IP address is only used for country detection and never stored. Learn more in our Privacy Policy.
Can I suggest new features or improvements?
Absolutely! We welcome feature suggestions and feedback. Use the contact form above with "Feedback & Suggestions" as the subject, or email us directly at hello@nationvalues.com.
How do you handle inappropriate content?
We have community guidelines outlined in our Terms of Service. You can report inappropriate content via moderation@nationvalues.com. We review all reports and take appropriate action.
Is NationValues open source?
We're committed to transparency and are exploring open-source options. Contact us at hello@nationvalues.com if you're interested in contributing to the project or learning more about our development roadmap.
How accurate is the geolocation?
We use the GeoLite2 database for IP-based country detection, which is generally accurate at the country level. However, VPNs, proxies, and mobile networks can affect accuracy. We're continuously working to improve location detection.